Competing with Artificial Intelligence in the Workplace

As the era of artificial intelligence (AI) slowly integrates into the workplace, older generations are beginning to realise the importance of relying on Generation Z to bridge the digital divide. AI is transforming industries at an unprecedented pace by reshaping the nature of work and demanding new skills that many older individuals may not have had the opportunity to learn during their careers. This shift is prompting a unique and, in many ways, unexpected dynamic: older employees turning to younger generations for guidance on digital literacy and navigating the world of technology.

Generation Z, born roughly between the late 1997 and 2012, is the first group to grow up as truly tech-savvy individuals. At an early age, they have been exposed to smartphones, social media, and the internet and have now made them integral parts of their daily lives. This familiarity with technology gives them a natural fluency in navigating digital environments, something that older generations find great difficulty with. In 2023, 58% of HR managers agreed that, while Millennials and Gen Zers made the seamless shift into digital skills and roles, older workers “felt less confident” because of AI.As workplaces increasingly incorporate AI tools ,such as automation and digital platforms, the gap in digital literacy between generations becomes more evident, leading to a reversal of the traditional mentor-mentee roles.

Additionally,beyond specific AI tools, Gen Z is also imparting broader digital literacy skills. This includes navigating new software, understanding cybersecurity practices, and utilising digital communication platforms effectively. For many older workers, these skills are not just about staying relevant in their current roles but also about maintaining a sense of competence and confidence in a rapidly changing work environment. The willingness of Gen Z to share their knowledge reflects a broader trend of intergenerational collaboration that is becoming increasingly important in today’s workforce.

The dynamic between older individuals and Gen Z in the context of digital literacy also highlights the value of diverse teams. By combining the experience and wisdom of older workers with the technological savvy of younger ones, organisations can create a more balanced and adaptable workforce. This collaboration fosters a culture of continuous learning and mutual respect, where each generation brings something unique to the table.

In conclusion, as AI becomes more integrated into the workplace, older individuals are increasingly recognizing the need to rely on Generation Z for digital literacy. This shift in dynamic makes room for intergenerational collaboration, where both groups learn from each other and contribute to the overall success of their organisations. As we move further into the digital age, this mutual reliance will likely become even more pronounced, highlighting the importance of embracing diversity and continuous learning in the workplace.

References;

“Can you teach an old dog new tricks? When it comes to AI and older workers, you might not have to” by talentims

https://www.talentlms.com/blog/ai-older-workers/